Privacy Policy

1. Introduction

Welcome to Podium HQ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using Podium HQ, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our Service:

• Account Information: Name, email address, password, profile photo, and role (coach or athlete)
• Organization Data: Team names, organization details, and membership information
• Training Data: Workout logs, exercise records, performance metrics, and training journals
• Health & Fitness Data: Body measurements, nutrition plans, and recovery information you choose to track
• Communications: Messages sent through our platform, bulletin posts, and forum content
• Payment Information: Billing details processed through our secure payment provider

2.2 Automatically Collected Information

When you use our Service, we may automatically collect:

• Device information (type, operating system, unique identifiers)
• Usage data (features accessed, time spent, interactions)
• Log data (IP address, browser type, access times)
• Location data (with your permission, for relevant features)

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Enable communication between coaches and athletes
• Track and display training progress and analytics
• Send notifications about workouts, events, and updates
• Process payments and subscriptions
• Respond to your requests and provide customer support
• Analyze usage patterns to improve user experience
• Ensure security and prevent fraud
• Comply with legal obligations

4. How We Share Your Information

4.1 Within Your Organization

Your coaches and team administrators can view your training data, performance metrics, and communications within the platform. This is essential for the coaching relationship and team management.

4.2 Service Providers

We share information with trusted third-party service providers who assist us in operating our Service, including:

• Cloud hosting providers (data storage)
• Payment processors (transaction handling)
• Analytics providers (usage analysis)
• Communication services (email, push notifications)

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 We Do NOT Sell Your Data

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers with physical security measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, contact us at privacy@podiumhq.app. We will respond to your request within 30 days.

8. Children's Privacy

Our Service is designed for use by individuals 13 years of age and older. If you are under 13, you may only use Podium HQ with the involvement and consent of a parent or legal guardian.

For users between 13 and 18, we recommend parental guidance. Coaches and organizations working with minors are responsible for obtaining appropriate parental consent.

If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice through the app or email.

Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to working with you to resolve any concerns about your privacy.

13. Additional Information for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

As stated above, we do not sell personal information. To exercise your CCPA rights, contact us at privacy@podiumhq.app.

14. Additional Information for EU/EEA Residents

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your personal data includes consent, contract performance, legitimate interests, and legal obligations.